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Accessibility Feedback Process Description

New United Goderich Inc. (NUGI) has and continues to recognize the importance of accessibility and equal opportunity employment as a fundamental right for all individuals including those with a disability.  As a result, we stand behind our belief in the principle of equal access to information, services and opportunities for all and strive to create a fully inclusive environment for people involved in all areas of NUGI.

By following the Accessible Canada Act (ACA) and the regulations contained within the Accessible Canada Regulations (ACR) we are committed to the inclusion and equitable treatment of people with disabilities proactively through the identification, prevention and elimination of all barriers to accessibility at NUGI.

NUGI would like to hear from people with disabilities whether they are employees, clients, customers, vendors or shareholders.   All feedback on accessibility is welcome at NUGI, regardless of whether or not it is anonymous.  All feedback received will be carefully reviewed and we will work to address and remove all barriers identified through this process with the aim of preventing future barriers whenever possible.  We will acknowledge receipt of your feedback through the same method you contacted us with your feedback, unless the submission was provided anonymously.  Accessibility consultants, advisory groups and professionals in the field of accessibility will be contacted for input and guidance as deemed necessary based on the feedback we receive.  This will ensure that our response to any feedback received will be handled properly and any barriers identified will be eliminated.

NUGI can be contacted through any of the following:

  • In person at our facility located at 403 Canada Ave, Huron Park, ON.
  • By telephone: (519)228-6052
  • By mail: 403 Canada Ave, PO Box 556,  Huron Park, ON,  N0M 1Y0
  • By email: hr@newunitedgoderich.com
  • By using our Accessibility Feedback Form on our website
  • By contacting our HR Representative

NUGI’s Human Resource Representative will be responsible for the managing of the accessibility feedback received and can be reached by filling out the form on the website or through email at hr@newunitedgoderich.com

To obtain a copy of our Accessibility Plan, Progress Report or our Feedback Process Description, please use the contact information above to complete the request.  The Accessibility Plan, Progress Report and our Feedback Process Description is available in the following formats:

  • Print
  • Large print
  • Braille
  • Audio
  • Electronic Format compatible with adaptive technology intended to assist persons with disabilities.

We will provide the information in the format requested as soon as possible once the request has been submitted.  Please note that Braille and Audio formats may take up to 45 days for delivery.  Print, large print and electronic formats may take up to 20 days to complete the request.